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FREQUENTLY ASKED QUESTIONS

👉 We have the most secure payment method in the world.

💳 You authorize the payment immediately, but the charge will only be made upon delivery.
If you don't collect the package, change your mind, or you don't like the product, you won't be charged.
And if it has already been pre-charged, it is immediately reversed.
👉 We have the most secure payment method in the world.

We accept payments with any card (Visa, Mastercard), bank transfer.

All payments are traceable and covered by a satisfaction or refund guarantee .

When you place an order on our site, the amount is authorized by your bank but not definitively debited. The actual charge occurs only after successful delivery is confirmed.

In some cases, depending on the bank or circuit used, you may see an immediate debit: this is a temporary hold that will then be converted into a direct debit only upon confirmation of delivery.


We prefer secure and traceable methods (no cash on delivery) to protect both parties.

💳 Payments with Visa and Mastercard are managed through certified and secure circuits, and are covered by purchase protection equivalent to that of PayPal :

In the event of non-delivery or problems with the order, the amount will not be charged in accordance with European consumer protection regulations.

📌 The customer risks nothing!

🏦 Payments via bank transfer (preferably instant) are also traceable and secure. To use this method, you must send an email requesting your order via bank transfer.

NB: After confirming the payment with your bank, remember to stay on our site until the end and complete the order.
If you exit during the process, the purchase will not be successful.

How long does it take for the products to arrive?

We offer two shipping options to meet the different needs of our customers:

1. Free Standard Shipping , with delivery expected in 10-12 working days.
2. Premium Shipping ,
For a very small surcharge, it guarantees delivery in 8-10 working days.

*estimated timing*

Is shipping safe?

For both options, we provide tracking information and pre-shipment photos and videos upon request to ensure maximum transparency and security. Choose the option that's right for you and enjoy our products with the peace of mind of reliable delivery.

Our payment methods are covered by purchase protection equivalent to that of PayPal , because we only use secure circuits (Visa, Mastercard) that guarantee a full refund in the event of non-delivery or problems with the order , in accordance with European consumer protection regulations.

The customer risks nothing: the amount is frozen and unblocked only once the transaction is completed.

Why do they cost less?

We provide the highest quality PA+ products the market has to offer worldwide. PA+ stands for “Plus Authorized”, products that, for reasons such as overproduction, imperceptible micro-sewing errors or exposure to exhibitions or catwalks, cannot be resold by the parent companies. They are therefore purchased and resold by us and many other outlets. Each item is inspected four times before shipping to ensure the highest quality standards, and you will receive detailed photos and videos on WhatsApp before shipping.

How does a return or refund work?

In case of return for size change or dissatisfaction, we will organize the collection of the product via courier and send back the product or the size you prefer, while if you do not want to make an exchange but a refund, the refund will be made for the wrong size or dissatisfaction, provided that the product has not been used.

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  • FREE SHIPPING AND RETURNS

    Free standard shipping throughout Europe

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    Money back guarantee, purchase covered by warranty

  • 24/7 ASSISTANCE

    We have always-on support for you.

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